{"id":102,"date":"2024-06-28T11:32:05","date_gmt":"2024-06-28T11:32:05","guid":{"rendered":"https:\/\/allamericanmassagecouncil.com\/workshops\/"},"modified":"2025-04-22T15:14:17","modified_gmt":"2025-04-22T15:14:17","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/allamericanmassagecouncil.com\/?page_id=102","title":{"rendered":"refund policy"},"content":{"rendered":"\t\t
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HONESTY AND SECURITY IS OUR PRIORITY <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WORKING TOGETHER TO PROVIDE A BETTER PLACE AND THE RIGTH PERSONAL TO RELY ON<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Refund Eligibility<\/b><\/font><\/span><\/span><\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t The provider fails to show up for the appointment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe provider cancels the appointment at least 24 hours before the scheduled time.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe service rendered is significantly different from what was agreed upon during booking.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThere is clear evidence of professional misconduct by the provider.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    2.  Requesting a <\/span>
    Refund<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSubmit a Refund Request:
      \u2022 Log in to your AMC account and navigate to the \u201cEscrow Dashboard.\u201d
      \u2022 Select the transaction in question and click on \u201cRequest Refund.\u201d
      \u2022 Fill out the refund request form, providing detailed information about the reason for the refund request.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tProvide Supporting Documentation:
      \u2022 Attach any relevant documentation or evidence to support your refund claim (e.g., communication records, photographs, screenshots).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSubmit the Request: \u2022 Submit the completed refund request form for review.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      3. Review and <\/b><\/font><\/span>Resolution<\/b><\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t1. Review and Resolution Refund Review Process:
        \u2022 Upon receiving a refund request, AMC will initiate an investigation to verify the details and supporting documentation.
        \u2022 Both parties (provider and customer) will be contacted for additional information if needed.
        \u2022 AMC aims to resolve refund requests within few moments. Resolution Outcomes:
        \u2022 Approved Refund: If the refund request is approved, the funds held in escrow will be released back to the customer\u2019s account. The customer will be notified via email<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        4. Resolution Outcome<\/b><\/font><\/span><\/span>
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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tApproved Refund: If the refund request is approved, the funds held in escrow will be released back to the customer\u2019s account. The customer will be notified via email.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          5.  Special Circumstance<\/b><\/font><\/span><\/span>
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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDisputed Transactions: \u2022 In cases where there is a dispute between the provider and the customer that cannot be resolved through initial communication, AMC will intervene to mediate and reach a fair resolution.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDisputed Transactions: \u2022 In cases where there is a dispute between the provider and the customer that cannot be resolved through initial communication, AMC will intervene to mediate and reach a fair resolution.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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              6. Final Notes<\/b><\/font><\/span>
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              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/circle><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tNon-Refundable Services: Any additional services, fees, or charges that are not related to the primary massage service (e.g., travel fees, equipment rental) are non-refundable unless explicitly stated otherwise.
                \u2022 Changes to the Policy: AMC reserves the right to modify this refund policy at any time. Any changes will be communicated to users via email and will be effective immediately upon posting on our website.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                Our Promise to You<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                Our Commitment to Quality<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                Our Satisfaction Guarantee<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                Our Promise to You<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                1. Refund Eligibility<\/p>

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                \u2022 Customers are eligible for refunds under the following conditions:<\/span><\/p>

                \u2022 The provider fails to show up for the appointment.<\/span><\/p>

                \u2022 The provider cancels the appointment at least 24 hours before the scheduled time.<\/span><\/p>

                \u2022 The service rendered is significantly different from what was agreed upon during booking.<\/span><\/p>

                \u2022 There is clear evidence of professional misconduct by the provider.<\/span><\/p>

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                2. Requesting a Refund<\/p>

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                To request a refund, the customer or provider must follow these steps:<\/p>

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                1. Submit a Refund Request:<\/span><\/p>

                \u2022 Log in to your AMC account and navigate to the \u201cEscrow Dashboard.\u201d<\/span><\/p>

                \u2022 Select the transaction in question and click on \u201cRequest Refund.\u201d<\/span><\/p>

                \u2022 Fill out the refund request form, providing detailed information about the reason for the refund request.<\/span><\/p>

                2. Provide Supporting Documentation:<\/span><\/p>

                \u2022 Attach any relevant documentation or evidence to support your refund claim (e.g., communication records, photographs, screenshots).<\/span><\/p>

                3. Submit the Request:<\/span><\/p>

                \u2022 Submit the completed refund request form for review.<\/span><\/p>

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                3. Review and Resolution<\/p>

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                Refund Review Process:<\/p>

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                \u2022 Upon receiving a refund request, AMC will initiate an investigation to verify the details and supporting documentation.<\/span><\/p>

                \u2022 Both parties (provider and customer) will be contacted for additional information if needed.<\/span><\/p>

                \u2022 AMC aims to resolve refund requests within few moments.<\/span><\/p>

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                Resolution Outcomes:<\/p>

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                \u2022 Approved Refund: If the refund request is approved, the funds held in escrow will be released back to the customer\u2019s account. The customer will be notified via email.<\/span><\/p>

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                4. Special Circumstances<\/p>

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                Disputed Transactions:<\/p>

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                \u2022 In cases where there is a dispute between the provider and the customer that cannot be resolved through initial communication, AMC will intervene to mediate and reach a fair resolution.<\/span><\/p>

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                Partial Refunds:<\/p>

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                \u2022 In certain situations, partial refunds may be issued if the service was partially rendered or if both parties agree to a partial refund as a compromise.<\/span><\/p>

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                5. Final Notes<\/p>

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                \u2022 Non-Refundable Services: Any additional services, fees, or charges that are not related to the primary massage service (e.g., travel fees, equipment rental) are non-refundable unless explicitly stated otherwise.<\/span><\/p>

                \u2022 Changes to the Policy: AMC reserves the right to modify this refund policy at any time. Any changes will be communicated to users via email and will be effective immediately upon posting on our website.<\/span><\/p>

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                If you have any questions or need further assistance, please contact our customer support team at (email)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                HONESTY AND SECURITY IS OUR PRIORITY WORKING TOGETHER TO PROVIDE A BETTER PLACE AND THE RIGTH PERSONAL TO RELY ON…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=\/wp\/v2\/pages\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=102"}],"version-history":[{"count":41,"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":965,"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=\/wp\/v2\/pages\/102\/revisions\/965"}],"wp:attachment":[{"href":"https:\/\/allamericanmassagecouncil.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}